Privacy and Policy

Effective Date: January 2025

This Privacy Policy describes how Equine Blanket Wash & Repair ("we", "our", or "us") collects, uses, and shares personal information when you visit or make a purchase from www.equineblanket.com (the “Site”).

1. INFORMATION WE COLLECT

We collect the following types of information:

A. Personal Information You Provide

When you contact us, place an order, or fill out a form, we may collect:

• Name

• Email address

• Phone number

• Mailing address

• Payment information (handled securely via third-party processors)

• Order details and service preferences

B. Automatically Collected Information

When you browse our Site, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on the Site

• This information is used to improve our services and optimize user experience.

2. HOW WE USE YOUR INFORMATION

We use your personal data to:

• Fulfill and manage orders

• Respond to inquiries and provide customer service

• Send service updates and promotional emails (if opted-in)

• Improve our website and service offerings

• Comply with legal obligations

3. SHARING YOUR INFORMATION

We may share your information with:

Service providers: Shipping companies, payment gateways (e.g., Stripe or PayPal), and customer service platforms

Legal authorities: When required by law or to protect our rights

Analytics tools: For website performance monitoring (e.g., Google Analytics)

We never sell your personal information.

4. DATA RETENTION

We retain your data as long as necessary to:

• Complete your order

• Comply with legal or regulatory obligations

• Improve customer service and site functionality

5. SECURITY

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. YOUR RIGHTS

You may:

• Request access to the personal information we have about you

• Ask us to correct or delete your information

• Withdraw consent at any time (where applicable)

• To exercise these rights, email us at [email protected].

7. CHILDREN’S PRIVACY

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The most current version will always be posted on this page.

9. CONTACT US

For questions or concerns, contact:

Equine Blanket Wash & Repair
683 Pritchard Lane, Brock, TX 76087
📞 817‑550‑3844
✉️ [email protected]

Terms and Conditions

Effective Date: January 2025

Welcome to www.equineblanket.com (the “Site”), owned and operated by Equine Blanket Wash & Repair. These Terms and Conditions govern your use of our website and services.

1. SERVICES OFFERED

We specialize in:

• On-site and mailed-in equine blanket cleaning & repair

• Sale of new horse blankets and related products

• Mobile service trailer at horse shows nationwide

2. ACCEPTANCE OF TERMS

By using our Site or services, you agree to these Terms. If you do not agree, please do not use the Site.

3. ORDERING & PAYMENT

• Orders can be made online, in-person, or by phone.

• Payments are accepted via credit card, PayPal, or other approved methods.

• All orders must be paid in full before services are rendered or products shipped.

4. SHIPPING & RETURNS

a. Blanket Cleaning & Repair

• Customers may drop off blankets at show locations or mail them to us.

• Once cleaned and/or repaired, blankets are returned in clean vinyl zip bags.

• Turnaround time may vary based on volume and location.

b. Sales of New Products

• All sales are subject to availability.

• Returns or exchanges must be requested within 7 days of receipt, in unused condition.

• Return shipping costs are the buyer’s responsibility unless item was defective or incorrect.

5. LIMITATION OF LIABILITY

Equine Blanket Wash & Repair is not liable for:

• Minor cosmetic damage or wear to heavily used items

• Delays caused by mail services or weather

• Blankets that are beyond repair or returned unrepaired due to cost

• We will notify you if a blanket is deemed uneconomical to repair.

6. CUSTOMER RESPONSIBILITIES

You agree to:

• Provide accurate contact and delivery information

• Inspect items promptly upon return

• Follow care recommendations for preserved blanket quality

7. INTELLECTUAL PROPERTY

All content on this Site, including text, graphics, logos, and images, is the property of Equine Blanket Wash & Repair and may not be copied or reused without permission.

8. GOVERNING LAW

These terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions.

9. CONTACT US

Questions about these Terms? Contact:

Equine Blanket Wash & Repair
📍 683 Pritchard Lane, Brock, TX 76087
📞 817‑550‑3844
✉️ [email protected]